About Contractor Management

Contractors working for Schindler must first be registered in the Schindler Contractor Management System.

The online system underscores the Schindler commitment to the health, safety and wellbeing of everyone working for us.

It allows contracting companies to have their company details and required documents (including insurances and licences) uploaded and verified to prove their compliance to work for Schindler.

Contractors will also register and book their workers into inductions that they can complete to work for Schindler.

The system allows Schindler and its contractors to manage a shared duty of care.

Click to learn more about the registration process.

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Pegasus connects a competent workforce. They manage the Contractor Management System on behalf of Schindler.

The complete Pegasus workforce management solution:

  • provides immediate access to data on the workforce
  • manages all training and inductions
  • administers compliance and pre-qualification documents
  • manages the qualifications and competency, including licences and medicals, of all workers on a project
  • awards accreditation upon successful completion of inductions and assessments
  • provides tools for audit, investigation and inspection of businesses and workers
  • offers online and call centre support
  • manages contractor performance over term of their contract

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The Registration Process

The Schindler Contractor Management process is completed in two parts: business registration and worker registration.

Please allow yourself time to complete registration, including time to source and upload documents and information.

Visit the FAQ’s and documents page for helpful user guides in the system.

The two-step process is outlined below – simply click to expand the sections.

Company registration

Step 1 > Register your business name and get login details

The Schindler Contractor Management System can be found here >>

Click register, add your company and look up your ABN to find and select your company.

Enter your company details, including name, country, ABN, and contact details.

You’ll be sent an email with your new login details when your company has been approved to register. Follow the link you’re sent to apply and register.

Step 2 > Register your business details

Follow the process to register by answering questions about your company and the work you do for Schindler. Your responses in this section will prompt the documents you need to upload in Step 4.

Step 3 > Review and pay for registration

Review the registration cost ($100 + GST annually for the verification and management of your company registration) and add to cart before selecting proceed to checkout to pay for your subscription via credit card.

Step 4 > Upload your company documents

The system will next guide you to upload electronic copies of licences and insurances to support your registration.

Documents will include but are not limited to:

  • Public & Product Liability Insurance
  • Workers Compensation Insurance OR Personal Income Protection Insurance
  • State-based Electrical Contractors Licence (if applicable)
  • A WHSE plan
  • Safe Work Method Statements (SWMS)
  • Signed copy of the Schindler Code of Practice
  • Signed copy of the Schindler Code of Conduct
  • Signed copy of the Schindler Memorandum of Understanding and
  • A completed EHS compliance questionnaire and associated documents

The templates for many of these documents can be found in the system and also on the FAQ’s and documents page under the heading Required documents. Once you upload your documents and submit your registration, it will be verified by Pegasus.

Next, you can register your employees and book their online inductions.

Worker registration and induction bookings

Step 1 > Login to the Schindler Contractor Management System here >>  Select to Manage Employee Data and then Add Employee. Complete the details about your employee, and Save.

Step 2 > Click Process next to the employee’s name to Select Roles they’ll complete for Schindler. Save to have their card processed and sent.

Step 3 > The system will prompt you to upload evidence of their qualifications to work in the role/s you’ve selected, including a photo for their ID card.

Step 4 > As you’ve selected role/s, corresponding training has also been chosen. Now you can book the inductions your workers must complete to work for Schindler. Select the training, add to cart and proceed to checkout to pay $60 + GST per person for registration and training (yearly cost $30 + GST).

Step 5 > Pegasus will review your worker’s registration and training request, and on approval, you’ll be emailed details about their training.

FAQ’s and Documents

System documents

Please click to download the associated PDF user guide.

Required documents

Helpful resources

This Knowledge Base includes steps to check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the Schindler Lifts Contractor Management System.

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have you approved faster.

Complete and return this form if you have a new worker who is already registered and you need them added to your company, or you would like to remove a registered worker from your company.

Frequently asked questions

Please click to expand the FAQ below.

1. How do I know if I need to register my company in the Schindler Contractor Management System?

Contractors can only work for Schindler Lifts if they are registered in the system.

Contractors will need to register their company in the system, and then register their employees and book their inductions.

Visit the registration process page for details.

2. How much does registration and induction booking cost?

Annual registration in the Contractor Management System costs $100 + GST. This is for the verification and ongoing registration of a company and its documents.

Worker registration (including access ID cards and online inductions) costs $60 + GST per person initially and then $30 + GST annually for maintenance.

 

3. What documents must a contracting company supply to register in the system?

The templates requested here can be found in the system, and also above, under the heading Required documents:

  • Public & Product Liability Insurance
  • Workers Compensation Insurance OR Personal Income Protection Insurance
  • State based Electrical Contractors Licence (if applicable)
  • A WHSE plan
  • Safe Work Method Statements (SWMS)
  • Signed copy of the Schindler Code of Practice
  • Signed copy of the Schindler Code of Conduct
  • Signed copy of the Schindler Memorandum of Understanding
  • A completed EHS compliance questionnaire and associated documents

4. How often do I need to renew my registration?

You will be emailed to follow the process to renew your registration in the system every 12 months.

5. What benefit does the Contractor Management System have for my company?

Registration ensures you’re qualified to work for Schindler. It allows you to keep all of your company information up to date in one place online, and to update your documents as required. The Contractor Management System allows you and your employees to work for Schindler.

6. Who do I contact if I have questions about the Contractor Management System?

You can contact the Pegasus team during business hours on 1300 175 307 or email schindler@pegasus.net.au.