About Contractor Management

Contractors working for Schindler must first be registered in the Schindler Contractor Management System.

The online system underscores the Schindler commitment to the health, safety and wellbeing of everyone working for us.

It allows contracting companies to have their company details and required documents (including insurances and licences) uploaded and verified to prove their compliance to work for Schindler.

Contractors will also register and book their workers into inductions that they can complete to work for Schindler.

The system allows Schindler and its contractors to manage a shared duty of care.


Pegasus connects a competent workforce. They manage the Contractor Management System on behalf of Schindler.

The complete Pegasus workforce management solution:

  • provides immediate access to data on the workforce
  • manages all training and inductions
  • administers compliance and pre-qualification documents
  • manages the qualifications and competency, including licences and medicals, of all workers on a project
  • awards accreditation upon successful completion of inductions and assessments
  • provides tools for audit, investigation and inspection of businesses and workers
  • offers online and call centre support
  • manages contractor performance over term of their contract

Visit pegasus.net.au

The Registration Process

The Schindler Contractor Management process is completed in two parts: 1. business registration and 2. worker registration.

Read through the steps below before you get started and allow yourself time to source and upload the information needed to register. A nominated administrator from your business will be required to complete the process below.

User guides – both video and document – can be found from the FAQ’s and Documents page.

You will only be pre-qualified to work for Schindler when you have completed both business and worker registration.

New to Pegasus and Contractor Management with Schindler?

Follow the instructions below to register:

Stage 1: Business Registration

Step 1 > Register a user name and password

The Schindler Contractor Management System to register your business can be found by selecting the button below.

Start by entering a user name of your choosing, plus your email address and a password. You’ll be emailed confirmation.

Step 2 > Register business details and answer profile questions

Using your new details, login to the Schindler Contractor Management System.

Follow the process to register your business by answering profile questions and selecting the insurances and licences you can supply to support your registration.

Step 3 > Pay for registration

Registration costs $100 + GST annually for the verification and management of your company registration.

Step 4 > Upload insurances and licences

You will be prompted to upload copies of the licences and insurances you selected in step 2 for verification. Depending on the work your business does, you’ll be prompted to upload the following supporting documents:

    • Public & Product Liability Insurance
    • Workers Compensation Insurance OR Personal Income Protection Insurance
    • State-based Electrical Contractors Licence (if applicable)
    • A WHSE plan
    • Safe Work Method Statements (SWMS)
    • Signed copy of the Schindler Code of Practice
    • Signed copy of the Schindler Code of Conduct
    • Signed copy of the Schindler Memorandum of Understanding
    • A completed EHS compliance questionnaire and associated documents

The templates for many of these documents can be found in the system and also on the FAQ’s and Documents page under the heading Required documents. Once you upload your documents and submit your registration, it will be verified by Pegasus.

On successful review, you will be emailed that your company registration is complete. To finalise your registration, you will be sent login details to register your workers, purchase their site access cards, and book their inductions.

Please click to expand the instructions below.

Stage 2: Worker Registration and Induction Bookings

Step 1 > Login to manage workers

On successful business registration, you will be invited to login to the system to manage your workers. Please click the link and login to this system using the details in the email sent by Pegasus.

Step 2 > Add workers

Once logged in, select Manage Roles and Add New Employee. From here, enter and save each worker’s contact details, address, phone and email.

Step 3 > Choose roles and upload documents

Select roles for your workers based on the job they’ve been recruited for at Schindler.

Your role selections determine the competency documents you’ll upload to prove your worker’s qualifications to perform the chosen role. You will also upload a photo for their access ID card.

Step 4 > Book training

Next, you will book the online inductions for your worker. They will be sent a link and login details when their documents have been verified by Pegasus.

Step 5 > Pay for registration and training

Pay for the worker registration and training via credit card – $60 + GST per person for registration and training (yearly cost $30 + GST).

Pegasus will validate the information you’ve supplied during worker registration. Upon approval and the completion of training, roles will be applied to your worker’s profile and their access ID cards issued to work for Schindler.

It’s important that you keep your company and worker’s details up to date. You’ll be emailed if any documents are expiring so you can update them in the system.

Already have a Pegasus account in the Schindler Contractor Management System?

Follow the instructions below to manage your compliance:

You can access the system from Pegasus Gateway.

Simply use your Pegasus details to login. You will see the Schindler tile to select and access the system, where your company and worker information will be available – select Manage Companies or Manage Employees.

Now, when you need to access the Schindler Contractor Management System to manage your compliance, you only need to login to Pegasus Gateway and click the Schindler tile.

We suggest you save Pegasus Gateway to your bookmarks for easy access > login.poweredbyonsite.com

Click for resources to help you set up a Gateway account.

(If you don’t see the Schindler tile on your Pegasus Gateway dashboard, click MANAGE, select the Schindler tile and login to add it to your dashboard.)

FAQ’s and Documents

System Documents

Required Documents

Helpful Resources

This Knowledge Base includes steps to check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the Schindler Lifts Contractor Management System.

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have you approved faster.

Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/OCCS/Person

Frequently Asked Questions

Please click to expand the FAQ below.

1. How do I know if I need to register my company in the Schindler Contractor Management System?

Contractors can only work for Schindler Lifts if they are registered in the system.

Contractors will need to register their company in the system, and then register their employees and book their inductions.

Visit the registration process page for details.

2. How much does registration and induction booking cost?

Annual registration in the Contractor Management System costs $100 + GST. This is for the verification and ongoing registration of a company and its documents.

Worker registration (including access ID cards and online inductions) costs $60 + GST per person initially and then $30 + GST annually for maintenance.


3. What documents must a contracting company supply to register in the system?

The templates requested here can be found in the system, and also above, under the heading Required documents:

  • Public & Product Liability Insurance
  • Workers Compensation Insurance OR Personal Income Protection Insurance
  • State based Electrical Contractors Licence (if applicable)
  • A WHSE plan
  • Safe Work Method Statements (SWMS)
  • Signed copy of the Schindler Code of Practice
  • Signed copy of the Schindler Code of Conduct
  • Signed copy of the Schindler Memorandum of Understanding
  • A completed EHS compliance questionnaire and associated documents

4. How often do I need to renew my registration?

You will be emailed to follow the process to renew your registration in the system every 12 months.

5. What benefit does the Contractor Management System have for my company?

Registration ensures you’re qualified to work for Schindler. It allows you to keep all of your company information up to date in one place online, and to update your documents as required. The Contractor Management System allows you and your employees to work for Schindler.

6. Who do I contact if I have questions about the Contractor Management System?

You can contact the Pegasus team during business hours on 1300 175 307 or email schindler@pegasus.net.au.